MyBB Community Forums

I am trying to uninstall shoutbox 2.1 by deactivating it, I also tried to remove the file altogether but I always have this error.

MySQLi error: 1146
Table 'XXXXX_forumbb.mybb_shouts' doesn't exist
Query: SELECT COUNT(sid) AS count FROM mybb_shouts

Please help.

Thank you.

I seem to remember having this error too. What I did was to go into phpmyadmin and create the mybb_shouts table and then I was able to deactivate the plugin.

Thanks Judel but I can't create tables, no permission to do that, so anyone has any other solutions?

That particular query is only run when you attempt to view the shoutbox. If the plugin has deactivated, you can just remove the files (don't forget shoutbox.php in the forum root directory as well as the one in inc/plugins/). There'll also be a language file to remove too.

Musicalmidget Wrote:That particular query is only run when you attempt to view the shoutbox. If the plugin has deactivated, you can just remove the files (don't forget shoutbox.php in the forum root directory as well as the one in inc/plugins/). There'll also be a language file to remove too.

I did that and the shoutbox still appear there just without the sql error but a page not found error.

Does the plugin still appear to be active on the plugins page in the ACP?

nope, it's no longer in there

It looks as though something went wrong during the deactivation of the plugin. The shouts table was removed but the template modifications must not have been reverted. I can guide you through completing the process manually, but first I'll need to know how much of the deactivation was successful.

Could you check the settings section of your ACP and find out whether the shoutbox settings group or any of its settings are still present?

none is present, remove almost everything. I am pm you the URL of it.

Ah, now I see. The board appears to have been modified to show the shoutbox on the index, but since this isn't done by the plugin itself it isn't something which is undone automatically on deactivation.

All you need to do to fix the issue is undo whatever steps you followed to add the shoutbox to the index in the first place. Take a look in your index template for this code, and remove it.